Privacy Policy for LeadMaxCoach
Effective Date: January 1, 2025
1. Introduction
LeadMaxCoach ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy informs you about the personal information we collect, how we use it, and your rights concerning your data when you visit LeadMaxCoach.com or interact with our services.
2. Information We Collect
- Contact Information: Name, email address, phone number, and postal address.
- Professional Details: Job title, organization name, leadership goals, and preferences.
- Technical Data: IP address, browser type, device information, and usage statistics.
- Communications: Records of correspondence, inquiries, feedback, and coaching session notes, where applicable.
3. How We Use Your Information
We use your personal data to:
- Provide and personalize our coaching services.
- Respond to inquiries and schedule sessions via our contact form.
- Improve our website, content, and service offerings.
- Send you updates, newsletters, and administrative messages, where you have given consent.
4. How We Share Your Information
We will not share your personal data except as described below or with your consent:
- Service Providers: Trusted partners who support our website operations and deliver our services under confidentiality obligations.
- Legal Requirements: When required by law, regulation, or valid legal process.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, with notice to you before your personal data is transferred.
5. GDPR Compliance
If you are located in the European Economic Area (EEA), our processing of your personal data is governed by the General Data Protection Regulation (GDPR). We rely on the following lawful bases:
- Consent: You have given clear consent for us to process your personal data for specific purposes.
- Contractual Necessity: Processing is necessary to perform a contract with you.
- Legitimate Interests: Processing is necessary for our legitimate interests, provided your rights do not override those interests.
You have the right to access, correct, erase, restrict processing, object to processing, and request data portability of your personal data. To exercise these rights, please contact us using the details below.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience and analyze site usage. Types of cookies we use include:
- Essential Cookies: Required for basic website functionality.
- Performance Cookies: Collect information about how visitors use our site to help us improve content and navigation.
- Functionality Cookies: Remember choices you make and provide enhanced features.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect site functionality.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our security practices are reviewed regularly to ensure ongoing confidentiality and integrity of your information.
8. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
9. Your Rights
You have the following rights regarding your personal data:
- Right to be informed about how we process your data.
- Right of access to view your personal data.
- Right to rectification of inaccurate or incomplete data.
- Right to erasure (the right to be forgotten) under certain conditions.
- Right to restrict processing in specific situations.
- Right to data portability in a structured, commonly used format.
- Right to object to processing based on legitimate interests or direct marketing.
10. Contact Information
If you have any questions or wish to exercise your rights, please contact us:
LeadMaxCoach
Business ID: 343657978
290 Bremner Blvd, Toronto, ON M5V 3L9, Canada
Phone: +14165315599
Email: privacy@leadmaxcoach.com